Job Description

Working hours: 9:00am/-6:00pm, Monday- Friday. (Malaysia PH off) Work type: Office base

Responsibilities

Act as the primary HRBP for designated business units, building strong relationships with managers and employees. Lead and manage Industrial Relations (IR) matters including disciplinary cases, grievances, performance management, and investigations, ensuring fair and consistent practices. Provide expert advice on employment laws, HR policies, and best practices to management and employees. Support employee engagement initiatives and act as a mediator to resolve workplace conflicts. Draft, review, and translate HR documentation (e.g., policies, contracts, notices) in both English and Japanese where required. Partner with leadership to drive organizational effectiveness, workforce planning, and talent management. Collaborate with HR Centres of Excellence (e.g., Talent Acquisition, Compensation & Benefits, Learning & Development) to deliver integrated HR solutions. Monitor HR metrics, generate reports, and provide insights to support decision-making. Ensure compliance with local labor laws, company policies, and collective agreements. Managing non-confirmation cases, PIPs, and disciplinary actions Conducting employee grievance handling, counselling, and wellness interventions Preparing show cause letters, warning letters, and assisting in Domestic Inquiry (DI) processes Supporting employee engagement programs and HR policy implementation in collaboration with HRBP and IR team Exposure to Malaysian Employment Act compliance and experience working in BPO or large-scale operations will be an added advantage.

Requirements:

Education: Diploma and above Fluency in Japanese and English (written and spoken) is required. Candidates with Industrial Relations /HR operations knowledge or experience. Sound knowledge of local employment laws and regulations will be an added advantage.
Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM10,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Application Question(s):

Do you have N1 or N2 Certificate?
Education:

Bachelor's (Preferred)
Experience:

HRPB: 3 years (Preferred)
Language:

Japanese (Preferred)
Work Location: In person