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Job Description: Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns;…
Customer Inquiries and Support: Respond promptly to customer inquiries via phone, email, and chat. Provide accurate and helpful information regarding our products and services. Resolve customer issues and complaints efficiently and effectively. Customer Relationship Management: Build and maintain positive relationships…
Design and develop functional modules independently using Java technologies. Apply object oriented programming principles and design patterns to build scalable, maintainable systems. Develop and maintain applications following the SSM framework (Spring, SpringMVC, MyBatis) and J2EE standards. Participate in B/S (Browser/Server)…
Pre sales support including a full range of company products, network technical solutions, highlights proposals and etc. Seek out, identify, develop and close business opportunities with clients. Promote solutions and deliver formal technical proposals / presentations to clients. Responsible for…
As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. To provide…
Job Responsibilities: Responsible for achievement of the assigned territory’s Sales Budget Maintain, cultivate and expand existing customers in line with Company’s growth strategies Organize and conduct CME (Continuing Medical Education) activities to promote the specific product assigned Maintain an updated…
Support customers to place online orders with the client Provide timely support to customers through available communication channels (inbound phone calls and email) Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal…
Working hours: 9:00am/ 6:00pm, Monday Friday. (Malaysia PH off) Work type: Office base Responsibilities Act as the primary HRBP for designated business units, building strong relationships with managers and employees. Lead and manage Industrial Relations (IR) matters including disciplinary cases,…
Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring…
Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring…
As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Fresh graduates with…
Responsibilities: Ensure service delivered to customer and meets contractual KPI’s Clarify customer requirements; ask more question to understand the problem better, use SOP knowledge and resources to appropriately provide resolution Listen attentively to customer needs and concerns Promote a positive…
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support through voice and email channels. You will handle customer inquiries, resolve issues, and ensure customer satisfaction. Key Responsibilities: Inbound Calls: Answer…
Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material Reviewing/updating contents on a popular social media platform Audit of content received and sharing for Social Media Upload Job Requirements: Education:…
Responsible for achievement of the assigned territory’s Sales Budget Maintain, cultivate and expand existing customers in line with Company’s growth strategies Organize and conduct CME (Continuing Medical Education) activities to promote the specific product assigned Maintain an updated comprehensive and…
Develop & Deploy – Work on exciting system deployments, from scoping requirements to coding, testing, and implementation Build & Innovate – Ensure the smooth delivery of various software solutions within project timelines Advise & Optimise – Provide technical guidance and…
Job Highlights Flexible working hour & hybrid work mode* Fast growing company with positive working environment* Job Description As the core team member of the Test Engineering team, you will be responsible for designing and developing production test solutions on…
As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Good command of…
Point of sales order processing Ensure accuracy of transactions Coordination of company training Attend to customer needs and feedback Support some company events when needed Reception duties and other ad hoc tasks assigned Delivery order and order packing Working Hours:…
Point of sales order processing Ensure accuracy of transactions Coordination of company training Attend to customer needs and feedback Support some company events when needed Reception duties and other ad hoc tasks assigned Delivery order and order packing Working Hours:…
Background We are looking for talents who are interested in data labeling of E Commerce projects, including categorizing, tagging, and annotating data related to online retail and shopping activities. The projects are crucial for improving the accuracy and efficiency of…
Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring…
As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Fresh graduates with…
To attend to all secretarial and personal administrative and research support duties in a confidential manner. Prepare minutes of meetings and any secretarial work which includes quotation comparison, market research, market study, consolidation of work and etc. Monitor deliverables and…
Working hours: Permanent Night shift (Monday Sunday) 2 days off Allowances: KPI Allowance up to RM 300 & Night shift allowance RM 300 Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering…
Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and…
Primary Job Functions: Answer incoming calls including email and chat in a timely manner Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the…
Role & Responsibilities: Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher…
Background We are looking for talents who are interested in data labeling of E Commerce projects, including categorizing, tagging, and annotating data related to online retail and shopping activities. The projects are crucial for improving the accuracy and efficiency of…
Develop & Deploy – Work on exciting system deployments, from scoping requirements to coding, testing, and implementation Build & Innovate – Ensure the smooth delivery of various software solutions within project timelines Advise & Optimise – Provide technical guidance and…
As a Mobile Application Developer, you will be responsible for ensuring the successful delivery of the various products and solutions within estimated time frames. Provide technical advice and recommendations for software solutions and practices You will play an important role…
Contacting new and existing customers via telephone and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring…
Lead Financial Planning and Analysis: Oversee budgeting, forecasting, and financial reporting, providing insights to support decision making across the company. Ensure Financial Stability: Monitor financial performance, ensuring financial health as we expand into new markets and regions. Strategic Business Partnering:…
Technology Evangelist (50%) IT modernization for the company by improving existing manual system into digitalized systems. Engage with the functional managers to understand their IT requirements and provide functional expertise to gather the business requirements and translate it into IT…