Job Description

POSITION SUMMARYWe are looking to hire an HR Specialist II to assist our supported employees and clients during their entire employment lifecycle. In this role, you will be responsible for building a positive relationship with our supported employees and clients, obtaining, and recording HR information, managing the HR database, and assisting supported employees with HR-related issues. Where applicable, you will support the HR Specialist III in tasks related to entity administration, HR administration, and onboarding of supported employees. To ensure success as an HR Specialist II, you should have excellent communication skills, good interpersonal skills, and a good understanding of employment law. Ultimately, a top-notch HR Associate is well-organized, efficient, and approachable.This individual will report to the HRx Manager.RESPONSIBILITIES

• Coordinate aspects of the employment life cycle for our supported employees through close collaboration with global internal teams such as Immigration and Payroll teams, and external parties such as local service providers.
• Drive employee and client satisfaction and retention, ensuring swift onboarding timelines and always with a customer service mindset.
• Consistently meet or exceed our Service Level Agreements (SLA).
• Provide support in the management of all HR records, including personal information, onboarding documents, personal documents, contract documents, and job-specific information.
• Contribute to HR record audits and collaborate in data integrity activities.
• Facilitate the issuance of employment contracts and ensure their proper completion.
• Ensure compliance with local employment laws in all processes and promptly notify the relevant points of contact of any rectification needs.
• Stay informed about applicable Collective Agreements and collaborate with necessary teams to ensure compliance.
• Support Benefits enrollment and maintenance processes.
• Collaborate with internal teams requiring country-specific expertise, including knowledge base maintenance and product development.
• Assist in the distribution of external training materials.
• Other duties as assigned\xe2\x80\xa6 as a high-growth company, we embrace supporting ALL areas of the business.
• The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not construed to be an exhaustive list of all job duties performed by the personnel so classified. This job description may be amended occasionally depending upon the needs of the company and the Operations Department.

QUALIFICATIONS/SKILLSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor\'s degree in Human Resources or equivalent experience.
• Minimum of 2 years of Malaysian Human Resources experience required.
• Intermediate knowledge of Malayasian employment law (Singaporean and Indonesian experience a plus).
• Research-oriented, exceptional organizational skills and attention to detail with the ability to quickly assimilate information.
• Excellent presentation, verbal and written communication, and listening skills.
• Business proficiency in the English language and local language, if applicable required.
• Technology-literate, including Google & Microsoft Office suite.
• Friendly, attentive, and honest with an approachable and professional demeanor.
• Interest in international business and contributing at a consistently high level.
• Previous experience working within EOR or HR Outsourcing is a plus.
• Previous experience working through CRM systems is a plus.

Velocity Global