Human Resources Specialist, Shared Service Centre (mandarin/chinese Speaker)

Malaysia, Malaysia

Job Description


At G-P, our mission is to break down barriers to global business, enabling opportunities for everyone, everywhere. With remote-first and diverse teams all around the world, our people are the key to achieving this mission. That\'s why we trust our Dream Team members with the flexibility and autonomy to do their best and most innovative work, encourage and support their personal growth and career development, and believe in recognition for a job well done.

The work you\'ll be a part of here will have a positive impact on people and their work/life possibilities around the world. Our industry-leading SaaS-based Global Employment Platform\xe2\x84\xa2 enables our customers to expand and grow into 180+ countries, creating more opportunities for global success - without requiring entity or subsidiary setup. Beyond the power of our platform, we never forget that behind every hire is a human being. And that brings us to you.

Beyond a competitive compensation and benefits package, what we offer to all employees is the clear and simple promise of Opportunity Made Possible. Come expand your skills in new ways and experience the thrill of impacting the way the world works, today and in the future.

About the position: As a Human Resource Specialist, Regional Shared Service Centre in a fast-growing company, you will have responsibility for supporting professionals we engage on behalf of our clients throughout the region and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. We are looking for someone with experience throughout APAC region.

What you can expect to do:

  • Support key employee life cycle processes such as new professionals, data management, absence managements, transfers, leavers
  • Preparing global HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, resignation letters
  • Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
  • Benefits administration on behalf of customers & professionals
  • Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
  • Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
  • Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
  • Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
  • Support with review and renewal of company policies, and legal compliance
  • Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers
  • First point of contact for professionals on any HR related inquiries
What we are looking for:
  • 5-8 years of HR operations experience
  • Experience working in a HR shared services environment
  • Proficient in both written and verbal English and Mandarin or Chinese language
  • Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
  • Strong administration background
  • Literacy with MS Office
  • Strong working knowledge of labor legislation including handling of terminations throughout APAC region
  • Excellent organizational and time-management skills
  • Proven work experience in similar human resources positions
  • Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds
  • Ability to work in a dynamic, rapidly changing environment
  • Flexible to work different work schedules within APAC business hours depending on the nature of work assignment and job duties
#LI-CV1

About Us

G-P helps growing companies unlock their full potential by making it possible to build highly skilled global teams in days instead of months. Through our SaaS-based platform, we help find, hire, onboard, pay, and manage team members, quickly and compliantly, to expand growth opportunities for everyone, everywhere - without the hassle of setting up local subsidiaries or branch offices.

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at

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Job Detail

  • Job Id
    JD989450
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned