Job Description

Mohon

Kelayakan

• A bachelor\'s degree;
• Ability to converse in Mandarin and Bahasa Malaysia;
• At least two (2) years in account management, project management office, or a relevant field;
• Proficient in Microsoft Excel and/or relevant RM;
• Strong interpersonal skills, with the ability to connect with customers; and
• A real estate experience is a bonus.
• A proactive mind and good sense of humour;
• A strategic mindset and good problem-solving skills;
• A heart of service and strong sense of care;
• Excellent communication and interpersonal skills;
• A good team player;
• Proactive, independent, and self-motivated;
• Be efficient and well-organised;
• Able to work under pressure; and
• Good presentation skills.

Tanggungjawab

You will be required to focus on four (4) key areas:

• Partner Relationship Management - Building relationships with our existing partners.
• Strategic Initiatives / Marketing Activities - Increase usage of Lyte services.
• Internal Coordination - Liaison between partners and Lyte\'s internal team.
• User Engagement - Understanding users\' needs.

Your responsibilities will include the following:

Partner Relationship Management

• Act as the lead point of contact for all account management matters.
• Build and maintain strong, long-lasting partner relationships, understanding their business inside-out.
• Ensure the timely and successful delivery of our solutions tailored to our partner\'s needs.
• Clearly keep track of the current statuses of all our partners.
• Grow usage of Lyte amongst all existing partners.

Strategic Initiatives / Growth Activities

• Monitor and analyse partners\' business trends, providing insights to the internal team for strategic decision-making.
• Identify growth opportunities within each of our partners and coordinate with the business development team to capitalize on these opportunities.
• Advise on and help implement initiatives (e.g. promotions, roadshows, etc) to enhance understanding or usage of Lyte.

Internal Coordination

• Serve as the go-to source of truth for the clients\' business status, upcoming needs, and potential challenges.
• Communicate the progress of periodic initiatives to internal and external stakeholders.
• Work closely with cross-functional teams to ensure a consistent and comprehensive client experience.

User Engagement

• Engage with users to discover their business needs and explore ways in which Lyte use finance and technology to solve them.
• Gather user feedback on our product to improve user experience.

Manfaat

• Epf, Socso
• Annual Leave

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