Customer Service Executive

0 - 1 Year    Selangor, Malaysia
Lot 8995, Lebuh Kg Nelayan, Kampung Telok Gong, 42000 Pelabuhan Kang, Selangor Darul Ehsan, Malaysia

Job Description

• Customer service for daily transportation. Provide and process information in response to inquiries, concerns and requests the services
• Handle and resolve customer’s complaint and issues.
• Ensure all deliveries and collection are being monitored and well coordinated.
• Communicate and coordinate with internal department
• Record details of inquiries, comments and complaints
• Generate all necessary job file and reports for transport operation.
• Maximize fleet utilization and ensure prompt quality logistics service to customer.
• To seek, develop and increase the Company’s share of the Container haulage Market with particular emphasis on building up new or special project movement

Skills Required

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Job Detail

  • Job Id
    JD491116
  • Industry
    Courier/Transportation/Freight
  • Total Positions
    2
  • Job Type:
    Full Time
  • Salary:
    20000-25000
  • Employment Status
    Permanent
  • Job Location
    Selangor, Malaysia
  • Education
    Certification
  • Experience
    0 - 1 Year