Implementation & Client Services Fulfilment Manager

Malaysia, Malaysia

Job Description


  • To perform Velocity processing function including WFI filtering, Velocity Back Office system maintenance, eCUBE profile maintenance and preparation of reports, budget and other related matters.
  • To perform registration / maintenance for Velocity premium subscription and complete within the given SLA.
  • To perform service setup and maintenance for Transaction Banking products through application form received from customer.
  • To check completeness of documentations and compliance documents and to be able to identify the errors.
  • Partner with team members to ensure potential risks during maintenance are identified, vetted and addressed.
  • To ensure no significant non-compliant events and no severe breaches that can lead to public or regulatory reprimands, no severe breaches in AML/CFT regulations including all internal process breaches
  • To work closely with internal stakeholders including Product owner, Branch Operations Teams, Account Services, Relationship managers, sales manager to ensure smooth onboarding of Velocity subscription.
  • Provide input, ideas and suggestion to increase operational effectiveness through process improvements focusing on automation through solutions.
  • Engage in ad-hoc tasks as assigned by Team Lead/Team Head.
Qualifications
  • Minimum 2 years of experience in banking and familiar with the Bank\xe2\x80\x99s core systems (eCube, SignPlus, WFI etc)
  • Strong interpersonal and communication skills
  • Good command of spoken and written business English
  • Possess initiative and ability to work independently as well as in a team
  • Good organizational and analytical skills and able to multi-task
  • Self-motivated and eagerness to learn
  • Good in Microsoft Excel and Word
  • Technical background is required.

OCBC Bank

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Job Detail

  • Job Id
    JD962546
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned