Job Description

Job Role

: Implementation Consultant

Location

: Remote

Job Scope :

We are seeking a highly motivated implementation consultants to join our team. The ideal candidate will have experience in SaaS product implementations, with a strong domain focus on HRIS or related functions

Responsibilities:

Planning and scoping

: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track

Implementation

: Responsible for collaborating with client-side SMEs to understand, configure and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes

Training

: Provide training to end-users and administrators on how to use the SaaS product

Support

: Provide ongoing support to the customer, including troubleshooting issues and answering questions

Documentation

: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications

Product management

: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback

Job Requirements:

Having a full-time degree from a recognized institute

Experience working on employee expense, travel & benefits management modules is highly desirable

2 to 7 years of experience in one or more areas listed below:

Any Implementation projects i.e., requirements gathering, documentation, configuration, testing, providing administration training, performing data migration, managing User Acceptance Test (UAT)

Dynamic individual with strong communication and presentation skills

Possess solid problem solving and consultative skills to engage and build relationships with large organizations stakeholders

Successfully navigate through challenges to complete the deliverables with quality and manage multiple implementation projects concurrently

Ability to collaborate with large team and work for the common goal

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore's Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses:

Job Types: Full-time, Permanent

Pay: RM7,000.00 - RM10,000.00 per month

Benefits:

Flexible schedule Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Work from home
Work Location: Remote