Inbound Sales Representative (english Speaker) Fresh Graudates Are Welcome

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Excellent English verbal communication skills
  • Must be willing to work on rotational shifts
  • Must be willing to work in Petaling Jaya
  • Candidate must have at least 1 year experience in technical OR cloud computing OR in sales.
  • Candidate must have knowledge in using RM system.
  • Working 24/7 ( 9 hours), Between Monday to Sunday 5 working days, 2 days off
  • Working Location in Petaling Jaya.
Tanggungjawab
  • Field inbound calls and exhibit the correct sales and customer experience behaviors throughout the entire interaction
  • Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their businesses succeed
  • Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate.
  • Troubleshoot client products as needed to resolve each call the first time
  • Meet metrics such as First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales
  • Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment
Manfaat
  • Medical and Insurance Coverage
  • EPF,Socso,EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Softskill,system,SOP and product knowledge)
KemahiranCommunication Skill Product Knowledge Upselling Customer Service Sales PitchingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1060625
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned