Indoor Sales Admin

Klang, Selangor, Malaysia

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Administrative support to Corporate Sales Team, I.e., prepare quotation, daily, weekly and monthly sales report, prepare sales order etc.
Perform administrative task as instructed, i.e., scanning and filing of receipts, sales invoices, sales invoices on daily basis
communicating with customers, making outbound calls to potential customers and following up on leads.
creating and maintaining a database (salesfirce, RM, Excel, etc) of current and potential customers.
Close monitoring on stock movement and analyze fast- and slow-moving stock items. Stock up when necessary.
Fills orders by transferring orders to fullfilment, communicating expected delivery date and explaining stock-outs.
Updates job knowledge by studying new product description and participating in educational opportunities.
Answering potential client questions and follow up call questions.
Handling, coordinate and follow up on defective, return items (if any)
Keep direct superior informed on any customer problems/opportunities timely
Record and report required information in a timely and accurate manner
Carry out ad hoc tasks or projects for continuous work process improvement from time to time as required by the superior or the Company

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