Information Assistant Operations (duty Operations & Flight Operation Information) Masb
Labuan, M15, MY, Malaysia
Job Description
Date:
8 Oct 2025Location:
Labuan, 15, MY, 87015Company:
Malaysia Airports Holdings Berhad-------------------
POSITION GENERAL SUMMARY
Provide efficient and quality service to all customers and assist Duty Officer in ensuring that all airport activities are conducted smoothly and effectively.
ESSENTIAL POSITION FUNCTIONS
To ensure quality services as a professional front-liner. To supervise and evaluate subordinate performance (If applicable). To prepare duty roster for shift Staff (if applicable). To prepare and ensure an effective on-the-job training for subordinates at all times (If applicable). To ensure the announcement are clear and precise. To get latest and accurate information on flight data. To provide customers with the latest and accurate information on flight information. To answer all calls within 3 rings, answer politely and professionally. To carry out any directives given by airport higher authority.
Key Challenges
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Ensure quality services as a professional front-liner
Skills
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Able to work independently with minimum supervision Possess good communication and interpersonal skills Customer service oriented with pleasant personality Good in both written and spoken English and Bahasa Malaysia Must be computer literate
Relevant Industries
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Preferable with minimum 1 year relevant working experience
Education
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MCE / SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics
Additional Information
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Open for Malaysian citizen only.
Please be reminded that only online application will be entertained.
Applications should reach us no later than 15 October 2025
Only shortlisted candidates will be notified
Job Segment:
Customer Service, Operations
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Job Detail
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Job IdJD1226695
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLabuan, M15, MY, Malaysia
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EducationNot mentioned