Job Description

Mohon
Lokasi Kerja

• shah alam Shah Alam Selangor Malaysia 40000

Penerangan Kerja
Kelayakan

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Minimum 5 years of experience in IT operations and infrastructure management, preferably within retail, F&B, or multi-site environments.
• Proven experience managing POS systems, retail networks, and o?ice-based IT infrastructure.
• Strong technical expertise in networking, server management, and system integration.
• Excellent project management, troubleshooting, and analytical abilities.
• Experienced in vendor management and cost optimization.
• Mandarin proficiency will be an added advantage

Tanggungjawab

• Lead IT operations across both corporate and retail divisions, ensuring system stability, data integrity, and business continuity.
• Develop and execute IT strategies aligned with Reveillon Group's growth and digital transformation roadmap.
• Manage and mentor IT team members, fostering collaboration and accountability.
• Manage the end-to-end franchise acquisition process, including prospecting, presentations, negotiations, and onboarding.
• Oversee the performance, reliability, and integration of POS systems, payment terminals, and outlet hardware.
• Ensure network stability and connectivity across multiple retail locations.
• Manage inventory systems, data synchronization, and troubleshooting between outlets and HQ systems.
• Coordinate technology rollouts and upgrades for new store openings or brand expansions.
• Oversee office IT infrastructure including servers, cloud systems, ERP, and productivity tools.
• Provide support for corporate teams in system setup, troubleshooting, and access management.
• Manage vendors and service providers to ensure timely, cost-effective, and high-quality project execution.
• Establish IT policies, SOPs, and cybersecurity frameworks across corporate and retail operations.
• Conduct regular IT audits and ensure compliance with company policies and data protection standards.
• Implement cybersecurity, data backup, and disaster recovery plans to safeguard operations.

Manfaat

• EPF / SOCSO contributions
• Medical benefits
• Allowances provided
• Opportunity to build and scale IT infrastructure for a fast-growing retail group
• Collaborative, innovation-driven culture with strong cross-functional exposure

Kemahiran
Infrastructure Management IT Operations System Administration Network Management
0 Laluan Pengangkutan Awam berdekatan Cari Stesen Berdekatan
Peringatan Penting
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Skills Required