Inside Sales Coordinator (shared Services Centre)
Kuala Lumpur, Malaysia
Job Description
- Diploma in Business Administration/Electronics Engineering or other engineering discipline
- Min 2 years relevant customer service experience preferably in 24/7 technical support environment in the marine industry
- Good customer service and organizing skill
- Good oral and written communication skills in English
- Must be able to work in fast paced environment.
- Meticulous and proficient in cost calculation
- A self-starter and resourceful team player yet able to work independently,
- Able to work with people at all levels
- Able to perform shift work on weekday (allowances will be paid)
- Able to work on weekend and public holiday on a rotating basis (allowances will be paid)
- Supports the Inside Sales process in order to prepare and ensure accurate commercial handling of customer request
- Prepares quotation based on our inhouse system for Inside Sales team.
- In case of uncertainties, ensures to align with the Inside Sales Team Lead
- Ensures that all object information is correct and complete in ERP system
- Complete the left fields on the ticket in our ticketing system
- Attaches quotation as a PDF in an internal note and assigns the ticket to the service inbox
- Established MNC
- Attractive remuneration and benefits
- Hybrid working condition
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Job Detail
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Job IdJD1049900
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned