Job Description

• Minimum 1 (one) year of inbound/ inside/ tele sales experience or sales via e-commerce platforms. Fresh graduates are welcome to apply!
• Desire to meet and exceed sales performance goals.
• Able to work weekends, PH and rotating shifts.
• Working knowledge of Microsoft Office Suite and RM tools.
• Able to type at least 35 WPM with proper spelling and grammar.
• Detail oriented with focus on quality and accuracy, ability to multitask, strong sense of urgency and commitment to excellence.
• Strong verbal and written skills in mandarin and cantonese with commercial sense, problem solving and negotiation skills.

• Analyse and identify customer\'s needs and match against IT products.
• Sell IT products to customers via inbound channels i.e Calls, Chats, Emails etc and Follow-up.
• Able to write and explain recommended product solution, up-sell and cross-sell in a tele, chat and email environment.
• Communicate professionally with customers regarding current promotions and product upgrades and new product launches.
• Building and maintaining sales pipelines followed by accurate forecasting and sales revenue closures.
• Daily Sales Pipeline and Activity to be updated in RM and maintained.
• Follow up with customers to solicit further sales, respond to sales enquiries.
• Maintain professional customer services via verbal and in written communication.
• Adhere to sales process, pipeline management, ethics and compliance.
• Achieve Sales Quota across products lines.
• Team-Player, Flexible and able to work on Shift-Rotation.

• 15 Annual Leaves
• 14 Medical Leaves
• 13th Month Salary
• Yearly Performance Increment
• Commission Payment
• Medical Insurance Coverage

• Training Provided

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