Job Description

[International Telco] Technical Support / IT Helpdesk - English/Mandarin Speaker

Fresh Graduates

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RM2,300 - RM4,000 Per Month

Full Time

Petaling Jaya, Selangor

Fresh Graduates

Be an early applicant!

Posted 29 minutes ago \xe2\x80\xa2 Closing 23 May 2023

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Requirements

• Able to communicate in Mandarin and English
• Fresh Graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
• Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
• Applicant must be willing to work on rotational shifts
• Applicant must be willing to work in Ara Damansara

Responsibilities

• Provide continuous technical support via telephone and email related to the product
• Employ a high level of interpersonal and communication skills to move beyond customer\'s frustrations and solve customer\'s problem
• Identify the level of technical knowledge and adjust technical communications to solve customer\'s problem
• Conducting basic probing to determine the next action for any software related to enquiries

Benefits

• EPF
• Socso
• Annual leave
• Medical leave
• 5 working days in a week
• Rest & relax area
• Quarterly staff recognition and appreciation
• Free shuttle van services from various LRT/ KTM nearby.

WHY JOIN US:

• Monthly fun and exciting staff activities
• We are located nearby shopping malls and housing area
• CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive

Senior Executive
Specialist
Team Leader
Assistant Manager
Manager * IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

Additional Benefits

• Training Provided
• 5 Working Days
• Allowance Provided

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