Technical Support / It Helpdesk (english & Mandarin Speaker)
Petaling Jaya, Selangor, Malaysia
Job Description
Mohon
Kelayakan
- Able to communicate in Mandarin and English
- Fresh Graduates who are interested to start their career in a call center are also encouraged to apply - Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Applicant must be willing to work on rotational shifts
- Applicant must be willing to work in Ara Damansara
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer\'s frustrations and solve customer\'s problem
- Identify the level of technical knowledge and adjust technical communications to solve customer\'s problem
- Conducting basic probing to determine the next action for any software related to enquiries
- EPF
- Socso
- Annual leave
- Medical leave
- 5 working days in a week
- Rest & relax area
- Quarterly staff recognition and appreciation
- Free shuttle van services from various LRT/ KTM nearby.
- Monthly fun and exciting staff activities
- We are located nearby shopping malls and housing area
- CAREER GROWTH & TRAINING PROGRAMS: Career Path: Executive
Specialist
Team Leader
Assistant Manager
Manager * IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
Manfaat tambahan
- Training Provided
- 5 Working Days
- Allowance Provided
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Job Detail
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Job IdJD968709
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned