Job Description

Are you ready to get ahead in your career We want to empower you turn your ambitions into achievements. We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. To realise our vision to become Malaysia\'s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. Why does this job exist and why is it critical Responsible for Expert Technical Assistance, Service Assurance and Operational support functionality of Core System elements - including Firewall, IPS, Data Centre networks, Border routers, DNS and IP Core. This includes problem management, Software patches/upgrade, system health, configuration management , monitoring and integration of new services and systems and process improvements. What are you accountable for Responsible for Service Assurance management of Core systems - Firewall, IPS, Data Centre networks, Border routers, DNS and IP Core Networks Responsible primarily for Fault Management, Problem Management , Change Management, Release Management and Vendor Management for Core systems. Liaison to Vendors for expert support, responsible for outage post mortem coordination, and follows through on actions for permanent solution in accordance with SLAs and KPIs. Ensures operational readiness on all projects and securing zero defect on post implementation. Process Enhancement in Digitalisation and Automation initiatives. Participate in improving existing processes by providing constructive feedback and assist to draft new process flows. What do you need to have for this role Degree in Computer Science (Networking), Telecommunications or similar Candidate must possess more than 8-10 years of work experience and 5-6 years in MPLS/ IP Core network and internet routing protocols ( IP/BGP) , Firewall Configuration and Management, Data Centre operations or planning environment Experience in Huawei IP Core networks and good end to end understanding of Mobile Telecommunication Core networks Possess ITIL,CCNA,CCNP, HCNA certification is an added advantage Possess strong communication, project management, analytical and troubleshooting skills and be able to work independently or as a team. Must be able to work 24 x 7 standby on rotation basis What\'s next Once you\'ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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