Job Description

Job Responsibilities:

Responsible for providing end-to-end application support to business units by working closely with internal/external IT support teams. Identify improvement to address recurring issues to ensure issues are not repeated. Maintain strong understanding on the business process and system functionalities. Proactively identify potential issues and risks. Work with relevant parties to resolve them, or escalate them to the project/application management team. To conduct application system training to clients when required. Maintain a thorough knowledge and understanding of the organization SOP and adheres to all organizational standards. Able to respond to critical and urgent application service interruption even after office hours.

Qualifications:

Bachelor's Degree in IT or equivalent. Minimum

2 years

of working experience (hands-on implementation support/business process analysis). Strong command of English and comfortable with documentation. Strong analytical and problem-solving skills.

ITIL Professional Certification

is an added advantage. Experience in the

Automotive Industry

is an added advantage.
Job Types: Full-time, Permanent

Pay: RM2,700.00 - RM4,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Application Question(s):

How long is your notice period? What is your current salary? What is your expected salary? Are you able to work at Tan Chong Headquarter in Jalan Ipoh, KL? What's your Degree Qualification and CGPA (e.g.: Degree in Accountancy CGPA 3.2, Degree in Finance CGPA 3.30, Diploma in Accountancy CGPA 3.5, etc)
Experience:

IT Application: 2 years (Preferred)
Work Location: In person