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Job Purpose SummaryProvide technical support to the Retail Banking System (RBS) CASA, CIF, Host Teller/DSP related issue; related downstream & interfaced application systems.
Manages, supervises and work with team to support business applications related functions including user requirement study/analysis, system design, applications development, implementation and production support.
Assists Team Leads to plan, coordinate and controls resources for business applications development and production supports.
Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions.
Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation ,and liaising with PMO & SME in technical solution development
Key Responsibilities and Accountabilities
Functional (job responsibilities)Provide technical support to Core Banking(CASA, CIF, Host Teller, DSP) Team in supporting RBS Loan related issues and related downstream & interfaced application systems.
Responsible for RBS CASA, CIF, Host Teller and DSP application design and relevant interface design for downstream systems and e-Channels applications.
To meet with user to understand the new URS or production issue; feedback and respond to their requested or concerned.
Performs system analysis, technical design and develop plans for system and business.
To ensures the changed and enhanced systems meet user functional requirement specifications.
To ensure all documentation, processes and methodologies used, system development and implementation as per Bank's standards & methodologies.
To ensures stability, security and reliability of technical deliverables.
Provides technical assistance in RBS loans-related areas.
To assist, discuss and facilitate vendor on CR or production support issue.
Advantage with application technical knowledge in AS400 programming using RPG/LE and CL/LE
Managerial (team/group responsibilities)Working in activities assigned by Managers or Team leads.
Jobholder Requirements
Education/QualificationMalaysian citizen
Relevant Degree
Experience3 years' experience on Core Banking/Host Teller module.
Special SkillsTechnical skills on respective domains
About Hong Leong Bank
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