Job Description

What we offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Click on the link below to learn what our employees have to say about Evonik:

RESPONSIBILITIES

• Provide hardware, software, and end-user support for unresolved queries in line with documented procedures and service level targets to support the business effectively.

• Resolve queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring complex issues to others.

• Develop knowledge and understanding of the organization\'s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

• Provide initial fault isolation and propose resolution for approval by more senior colleagues to limit and address issues promptly.

• Find the most effective ways to respond to routine functional enquiries. Involves following procedures and precedents.

• Perform routine website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.

• Monitor and report on distribution of database resources and provide physical modeling and design services to tune database applications for optimum performance.

REQUIREMENTS

• High School / FE College (2 A Levels)

• Basic experience of simple office / operational systems.

• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.

• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.

• Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.

• Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.

• Needs guidance (but not supervision) to communicate with other people by speaking in a clear, concise and compelling manner.

• Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.

Your Application

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our . Further information about Evonik as Employer can be found at .

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations. If you have any questions regarding the application process, please call our Evonik Candidate Support at 0800 2386645 (Germany only) or +49 201 177 4200.

Your Talent Acquisition Manager: Angela Poh [C]

Company is Evonik Malaysia

Evonik