We are seeking a proactive and versatile IT Executive to join our team. This role is suited for someone with strong technical expertise for problem-solving, supporting users, and keeping IT systems running smoothly in a fast-paced environment.
The successful candidate will work with our IT Manager and team members to deliver efficient technical support, maintain IT infrastructure, and assist in implementing new technologies that improve daily operations.
Key Responsibilities:
IT Operations & User Support:
Provide first and second-level technical support to staff, ensuring timely resolution of IT issues.
Assist in managing daily IT infrastructure operations including servers, network, endpoints, printers, and collaboration platforms.
Support in managing IT assets, licenses, and procurement activities.
Support onboarding and offboarding of users, ensuring proper system access and compliance with policies.
Deliver user training and create IT guidelines to improve digital workplace efficiency.
System & Application Administration:
Assist and support firmwide applications including iManage Work DMS, Microsoft 365 and other legal/enterprise systems.
Work with vendors and stakeholders on upgrades, integration, and troubleshooting of applications.
Assist to ensure proper system configuration, data integrity, and smooth adoption of new technologies.
Assist in evaluating and implementing IT solutions that align with business needs and security requirements.
Job Requirements:
The candidate must possess a Bachelor's Degree / Professional Degree / Post Graduate Diploma in Computer Science/Information Technology or equivalent.
Minimum 3 years of relevant working experience in End Users Support or IT Operations.
Strong technical foundation with knowledge in computers, mobile devices, servers, networking, cloud platforms, and endpoint support.
Proficiency in Microsoft products, troubleshooting of laptops/desktops, and general IT infrastructure is required.
Independent, resourceful, and able to work well under pressure in a fast-paced environment.
Strong communication and interpersonal skills with a positive attitude.
Must be willing to work in KL Sentral, Kuala Lumpur.
Job Type: Full-time
Pay: RM3,500.00 - RM5,500.00 per month
Work Location: In person
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