Review departmental policies for compliance.
Lead improvements to address process deficiencies.
Regularly revise procedures/reports to identify risks.
System & Software Support:
Collaborate with IT, vendors, and developers on systems like Office 365, ERP, Payroll, etc.
Provide support for business software, EPOS, and Payroll systems.
Software Development:
Work with teams to design and develop software solutions based on gathered requirements.
Assist with problem-solving and discussions within internal teams.
Collaboration & Project Support:
Assist with company projects, events, and departmental goals (KRA/KPI/SOP).
Work cross-functionally to complete tasks and projects assigned by management.
Ad-Hoc & Additional Support:
Perform other tasks or duties as assigned by superior.
Provide proactive support to both end-users and external vendors.
Requirements:
Diploma or Degree in Computer Science, IT, or related field.
At least 2 years of work experience.
Skills & Knowledge:
Proficiency in Office 365, SharePoint, Power BI, and Retail ERP Systems.
Strong communication skills in English, Malay, and Mandarin (verbal & written).
Working Style:
Able to work independently and collaboratively with minimal supervision.
Proactive and self-disciplined, with strong team-working skills.
Other Skills:
Ability to learn new systems and applications quickly.
Minimal travel may be required.
Personal Traits:
Strong responsibility in completing job assignments.
Ability to translate business needs into system requirements.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Additional leave
Free parking
Gym membership
Maternity leave
Meal allowance
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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