Job Description

DUTIES AND RESPONSIBILITIES:

System & Network Management:

Administer, troubleshoot, and install critical server and network infrastructure, including Dell PowerEdge Servers, Synology Storage, Cisco Switch, FortiGate Firewall, HyperV, and Windows Server 2025.

End-User Support:

Provide hardware and software support, including troubleshooting, repairing, and installing PCs, notebooks, printers and other IT related peripherals.

Connectivity & Communication:

Manage and maintain robust LAN / Wi-fi networks, telephone, and other connection such VPN.

Data Backup:

Perform regular backups of HyperV, AutoCount system and File Server, by ensuring it's performed regularly and the backup file able to restore.

IT Strategy & Implementation:

To assist in developing, enhance, implement, and coordinate new IT systems, policies, and procedures to enhance efficiency and security.

Data Security & Integrity:

Ensure the highest level of data security, network access controls, and reliable backup systems.

Application & Database Administration:

Manage business applications and databases such as AutoCount, O365 tools and apps such as Mic. Teams

Mail System Administration:

Oversee mail management platforms including cPanel, Office 365, and G-Suite.

Vendor Management:

Handle the negotiation of all IT related purchase with vendors such as purchase IT equipment, renewal license / domain / maintenance agreement and etc.

Problem Solver:

Proactively identify problematic areas, suggest or implement strategic solutions, and audit systems for optimal resolution.

IT Asset Management:

Safeguard IT assets and ensure the information of the IT asset is up-to-date in the Asset record list.

CCTV System Management:

Manage and troubleshoot CCTV system if problem arise. Ensure there is minimal downtime of the system.

REQUIREMENTS:

Certificate/diploma/Degree in IT related and up to date with IT technologies. At least two (2) years of full-time experience in IT department. Good command in English speaking, writing and reporting. Ability to work independently with minimal supervision. Meticulous and methodical nature and a logical mind. Good interpersonal and communications skills. Self-motivated, self-learner and able to work under pressure. Play pro-active role in problem solving, could analyzed problem or issues and provide solution. Enthusiasm to be continually learning.

What We're Looking For:

Proven experience as an IT Executive or similar role. Have knowledge and hands-on experience with the technologies listed above (Dell PowerEdge, FortiGate, HyperV or VMWare, Windows Server, Active Directory). Excellent troubleshooting and problem-solving skills for both hardware and software. Ability to manage multiple priorities in a fast-paced environment. Strong communication and interpersonal skills. A proactive, results-oriented, and detail-oriented approach. Willing to travel between HQ Shah Alam, PKFZ, Melaka, and Seri Kembangan if required.

Bonus

points if you have experience with CCTV systems (managing, install and troubleshooting, DVR/NVR/IP camera).

Bonus

point if you have experience with Door access system and Alarm system (managing, implement and troubleshooting).
Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

Company car Free parking Health insurance Opportunities for promotion Professional development
Application Question(s):

Notice period Expected salary
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

IT support: 1 year (Preferred)
License/Certification:

B2/D/DA (Preferred)
Work Location: In person