Job Description

Key Responsibilities

Manage and monitor Windows Server Operating Systems and Virtualization including VMware ESXi. Assist on developing and implementing IT standard operating procedures to improve work processes. Respond to IT related complaints and provide support to end-users. Create & manage Windows Active Directory - User, Computer, Service Accounts. Configure & troubleshoot supporting services such as SFTP, DHCP, DNS, AD. Manage & monitor Veeam Disaster Recovery & Backup solutions. Manage & monitor Disaster Recovery site. Manage & control virus & security threat. Manage & control Internet access contents. Create & manage Aruba, Dell, HPE switches, APs, Fortinet firewall and network security. Manage Microsoft Office 365. Create & modify IT standard operating procedure & working instruction. Participate in the development of infrastructure projects such as setup new IT Infra. Update all technical documentation - work logs, operational manual, network documentation, system documentation and other technical documentation. Any other task that assigns by the superior. Installation, configuration, deployment, troubleshoot and support of IT hardware, software and network.

Requirement

Degree in Information technology, Computer Science / equivalent. Minimum 3 years of working experience in IT support and administration. Knowledge of Microsoft Windows, Microsoft 365, Computer Hardware and Network. Possess own transport and able to travel to site offices for on-site support whenever necessary. Able to standby for after office hours or weekend duties whenever necessary. Good communication skills in English and Malay (verbal and writing).
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person