Provide day-to-day IT support to all staff, including troubleshooting hardware, software, and network issues.
Install, configure, and maintain computer systems, printers, servers, and other IT equipment.
Manage user accounts, email configurations, and system access permissions.
Monitor network performance, ensure connectivity, and maintain data security and backups.
Coordinate with vendors for IT equipment purchase, repair, and maintenance.
Support the implementation and maintenance of ERP, HRIS, and other business systems.
Conduct routine preventive maintenance and ensure timely software updates and patches.
Assist in developing IT policies, procedures, and documentation.
Provide training and guidance to users on IT tools, security, and best practices.
Ensure compliance with company IT standards and data protection policies.
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