IT Infrastructure Engineer (with Cloud) - Junior/Mid Level
Location:
Malaysia
Work Mode:
Onsite
Job Type:
Contract
Job ID:
Y66W5YX5
About the Company
Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and Enterprise Application Development to drive digital transformation for global clients.
Were looking for an
IT Infrastructure Engineer (with Cloud)
to support and maintain enterprise infrastructure--ensuring high availability, security, and performance across on-prem and cloud environments. You'll work on core ops (monitoring, backups, patching), collaborate with teams/vendors, and support DR/BCP readiness.
What You'll Do
Provide technical support for systems and infrastructure based on company requirements
Perform daily data processing and generate service availability reports for weekly/monthly reviews
Monitor and execute system backups; perform housekeeping for infrastructure, storage, and network devices
Acknowledge and resolve incidents within agreed
SLA
timelines
Provide IT support during internal and external major events
Manage user access, patch management, and release management (quarterly review cycle)
Handle purchasing and invoice processes related to IT infrastructure
Maintain accurate IT asset/inventory records, IP networking lists, firewall settings, email listings, and application access
Collaborate with stakeholders to ensure smooth deployment of critical project tasks
Partner with vendors to document infrastructure posture and configurations
Use monitoring dashboards for data center, systems, and network performance
Assist in cybersecurity activities and participate in audit investigations
Drive continuous improvement in infrastructure and network support services
Participate in
DR/BCP simulations
, ensuring infrastructure and network readiness
Review and update IT-related policies and procedures periodically
Cloud & Backup Focus
Manage and optimize
AWS
environments (EC2, S3, IAM, and related services)
Administer storage systems on
MSA
platforms
Perform and monitor backups using
Veritas or Veeam
, ensuring integrity and retention compliance
What You Bring
Must-have:
Professional Certificate / Diploma / Degree in IT or related field
3-5 years in network/server troubleshooting & support (financial services experience is a plus)
Strong hands-on experience with:AWS Cloud (EC2, S3, IAM, etc.)
Storage systems (MSA) Backup solutions (Veritas or Veeam)
Knowledge of
Linux (RedHat)
,
Windows Server
, server virtualization, and networking devices/tools including:
Active Directory, Firewall, Load Balancer, Packet Shaper, switches
TCP/IP, DNS, File Services Administration knowledge of Microsoft Server/Windows platforms; network security & troubleshooting
Familiarity with regulatory compliance guidelines (e.g.,
SC TRM
,
BNM RMiT
)
Strong team player with ability to work independently and collaboratively
Self-starter with positive attitude and ability to learn new technologies quickly
Willingness to work on shifts with minimal supervision
Nice-to-have:
ITIL certification or experience in Incident / Problem / Change / Configuration Management