Job Description

Your new company
You will be working for a global leader whose products fall in to the energy and telecom industry. We are a worldwide leader in our field for quality, high tech and our extensive product range.
At Prysmian, we're committed to caring about you. We strive to create an environment of trust and empowerment where your contribution is valued, where your well-being counts. We believe that embracing flexibility is a smarter way of working.

Your new role

Your responsibilities will include:

• To ensure timely actions with users to deal with technical problems or anomalies (HW, SW and connections)
• Diagnosis of the breakdown/anomaly and immediate provision of the most appropriate solution
• To ensure provision of the most appropriate solutions for recurrent breakdowns/anomalies (replacement, ...)
• To ensure the management of telecommunication needs, providing support for the procurement process
• To ensure the installation of the work station and the proper working of the system
• To implement solutions in full compliance with the agreed deadlines/costs and with the expected levels of quality, co-ordinating internal or external resources
• To define common standards as regards equipment and accessories
• To ensure Telecommunications solutions (Lan, Wan, telephones, videoconferencing, ...) meet requirements
• To disseminate solutions throughout the Affiliates/Headquarters, ensuring their consistent implementation
• To ensure assistance to Local System Administrator functions are provided
• First level Helpdesk and support on local applications
• Provide How-to support in users tools

What you'll need to succeed

• Problem solving and information gathering
• Analysis
• Effective realisation
• Networking and cross-functional awareness
• Learning quickly
• Teamwork
• Customer orientation
• Planning and organising
• Budgeting and cost control
• Purchasing process (PC, Server, Phones, Network equipment ...)

What you'll get in return

You will have the opportunity to work for a global leader with a competitive salary on offer. You'll receive excellent support and on the job training with scope for future growth. You'll enjoy an exciting and creative environment with modern tools and technology to get your job done within a team of like-minded, hard-working and ambitious individuals.

For more information please look at he below link.

Prysmian Group, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills and abilities, who will enhance the quality of service and contribute to the Group's success. Prysmian Group is committed to the development of an organization that prioritizes talent, where people feel respected, appreciated and free to fully express their human potential. Prysmian Group strongly believes that diversity drives meritocracy and brings significant value at all levels of the organization, increases the possibility of capturing market opportunities and maximizing value for our customers and shareholders. Prysmian Group bases its decisions on principles of equality, with evaluations based on the type of position and with a focus on best practices so individuals succeed based on their efforts and skills and their alignment with applicable job requirements.

Line Managers, Hiring Managers, HR Corporate and HR Local are responsible for ensuring that diversity and inclusion are respected during the recruiting process. Unconscious bias and stereotypes must not influence our selection processes. We look for the best candidates and for the real value they can bring into the organization. We value meritocracy. We value diversity. We turn off our bias. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

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