Job Description

Overview:

We are seeking an experienced IT Manager to lead and oversee the company's overall IT infrastructure, systems, and security operations. The ideal candidate will ensure smooth daily IT functions, manage projects such as system upgrades and network maintenance, and provide technical solutions aligned with business goals. This role also involves vendor management, user support, and collaboration with other departments to enhance system efficiency across all sister companies.

Key Responsibilities:

A leading position in the IT department and responsible for the organisation-wide systems and information

To provide an IT solution to meet the business needs that align with the company's strategic business objectives.

To analyse user requirements, maintain and provide ongoing support for the information system hardware, operation system, user account management, internet access, Server, CCTV, antivirus, email, firewall, network, and database to ensure systems are operating efficiently.

Manage and be responsible for the smooth running & maintenance of the company's information technology assets and computer systems.

Responsible for the existing infrastructure, network services, security audits, equipment master list, and standard operational procedures, establish and enforce organization standards & industry's best practices.

Design, develop, implement, and coordinate IT systems on policies and procedures.

Oversee and determine timeframes for major IT projects, including system updates, upgrades, migrations, and outages, including electronic data operations.

To troubleshoot and support end users on PC for both software and hardware.

To liaise with service providers/ vendors and monitor tasks assigned until completion.

Regular audit of system & network checks and assess outcomes with proposal & solutions.

To study software, hardware, and business system requirements and provide solutions.

Preserve assets by implementing disaster recovery and backup procedures and information

security and control structures.

To provide training to the end user for effective use of basic PC and Microsoft Office applications.

Collaborate with other key departments (Marketing/Training/Customer Service/Operations) to optimize the usage of IT & systems to achieve company objectives.

Designing training programs and internal workshops for staff

Any other ad-hoc task may be assigned by the direct superior from time to time

Assist with IT matters for the Dytan sister companies.

Requirements:

Possess at least a Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.

Basic programming skills and experience managing SharePoint are required.

Minimum of 8 to 10 years of experience in IT field.

Experience in a managerial or supervisory IT role: at least 3 to 5 years

Capable of working independently with minimal supervision.

Solid hands-on experience in computer networking, including administration and installation.

Continuously stays current with evolving technologies and market demands.

Experience in managing data centers and overseeing data governance.

Strong commitment to delivering quality work and operational excellence.

Proficient in Bahasa Malaysia, English, and Mandarin (including dialects).

Excellent communication and interpersonal skills.

Specialization in IT systems, computer networks, database administration, or equivalent.

Experienced in IT Audits/Pentest/VA & Data security.

One (1) working Saturday per month for compulsory training/Working Saturday

Applicants should be Malaysian citizens.

Why join us?

Permanent position

Normal working hours

Near to public transport (LRT/MRT Ampang Park)

Competitive remuneration and benefits

Priceless training and career advancement

Medical & hospitalization coverage

Attendance Allowance

Childcare Allowance

Birthday token

Additional leaves: Marriage Leave, Compassionate Leave, Child & Senior Care Leave etc.

Allowances for Special Circumstances and Occasions - Maternity, Wedding, Funeral token

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

Additional leave Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your expected salary? What is your notice period?
Education:

Bachelor's (Preferred)
Experience:

IT Manager: 3 years (Preferred) IT: 8 years (Preferred)
Work Location: In person