IT Manager Job in Sakura Recruit Malaysia

It Manager

Port Klang, M10, MY, Malaysia

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Job Description

1: Internal Servicing

IT support for employees in Principal Hub and Manufacturing. Oversee helpdesk, troubleshooting, and training. Manage vendor support.

KPI:

Service ticket closure & user satisfaction.

2: Infrastructure & Systems

Manage DNS, servers, applications (SAP Hana, Joget system, other CRM system, SCM System, payroll Infotech system, account SAP, e-invoicing, Purchasing posting) , and integration. Ensure system uptime and scalability. Manage vendor support.

KPI:

System stability / zero downtime.

3: Security & Compliance (Main Focus)

Lead cybersecurity, compliance, and IT governance. Develop policies, roadmaps, and long-term IT goals. Ensure compliance training and regulatory requirements are met. Liaise with external vendors, auditors, and compliance bodies. Report to MD on IT strategy and risk.

KPI:

To be discussed (overall job duties KPIs(dept), compliance & governance performance).
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?????: ??RM10,000.00 (??)

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Bachelor's (????)
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Security : 5? (????) Infrastructure : 5? (????)
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