Job Description

Are you a tech-savvy problem-solver with a passion for supporting cutting-edge IT systems? Join our team and become a key part of our dynamic IT operations in the hospitality industry!

Key Responsibilities:

Provide day-to-day IT support across departments, ensuring timely resolution of technical issues. Manage and maintain Microsoft Azure services and related infrastructure. Support and troubleshoot Microsoft Office and related applications. Oversee IT asset management systems and maintain accurate inventory tracking. Generate actionable insights and reports using data and analytical tools Provide basic support for Hotel Property Management Systems (PMS) and Point-of-Sale (POS) platforms. Monitor and manage network performance and coordinate with external vendors as needed. Assist in IT project rollouts, upgrades, and documentation. Work closely with managed service providers (MSPs), vendors and other departments to resolve issues and implement solutions.

Qualifications & Experience:

2+ years in an IT support or helpdesk role. Proficiency with Microsoft Azure and Microsoft 365 applications. Experience using asset tracking systems for hardware and software inventory. Ability to create comprehensive reports and dashboards with data and analytical tools (e.g. Microsoft Power BI). Basic familiarity with hotel PMS and POS systems (e.g. Opera, MICROS). Understanding of network infrastructure, troubleshooting, and management tools. Strong analytical, problem-solving, communication, and customer service skills. Operational experience especially in hospitality/hotel is an added advantage
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,700.00 per month

Application Question(s):

Are you legally authorized to work in Malaysia?
Work Location: In person