We Are Hiring: Service Desk Agent / IT Operation Associate - Mandarin Speaker
Join our growing IT operations team supporting global platforms from our Cyberjaya office.
Position:
Service Desk Agent / IT Operation Associate
Location:
North Wing, Cyberjaya
Working Hours:
Rotational shifts
8:00 AM - 5:00 PM
4:00 PM - 1:00 AM (middle shift allowance provided)
12:00 AM - 9:00 AM (night shift allowance provided)
Eligibility:
Degree holders only
Key Requirements
2-3 years of experience in internet or cloud platform operations and maintenance
Solid understanding of cloud computing technologies and products
Knowledge of Linux system management, TCP/IP, and performance tuning tools
Familiarity with DNS, Load Balancing, CDN, Database systems, security, disaster recovery, and high-concurrency environments
Advantageous: experience with audio/video, SDK development, big data, AI, container technologies
Strong communication, problem-solving, and collaboration skills
Language Requirement
Proficiency in both English and Mandarin (written and spoken)
Ability to understand technical documentation in Chinese (mandatory)
Interested candidates who meet the above criteria are encouraged to apply
For more details, please connect with us at payal@mindpec.com OR WhatsApp: +60 392123293
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM6,000.00 per month
Benefits:
Opportunities for promotion
Application Question(s):
Are you open for rotational shift?
Experience:
IT Service desk: 2 years (Preferred)
Language:
Mandarin (Required)
Location:
* Cyberjaya (Required)
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