Job Description

Solution architect to tag with sales representative to develop new service opportunities

Identification of customer needs (business and technical), related needs, site-specific, corporate parameters, constraints and required project steps.

Identifies likely problem areas that require attention

Identifies information on competitors and product roll-out data/training needs

Architecture of appropriate technical solution

Investigation, adaptation and optimization of solution design to requirements

Establishment of the validity of a solution and its components by creating appropriate test plan

Identification of the growth path and scalability options of a solution and potential challenges

Communications with customer executive management and business executives globally, building customer loyalty

Representation as technical expert with customers and advancing opportunities through the use of effective consultative selling techniques

Conduct and prepare POCs for upsell / cross-sell solutions

Delivering of customer workshops as appropriate for further understanding of issues and buy-in to proposal

Actively supports the sales team with solution advice, proposals, presentations, and other customer communications

Play leadership roles in peer education programs

Facilitating smooth transition from sales to implementation

Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements]

bachelor's degree preferred.

5+ years of experience in professional consulting for IT infrastructure or end user computing.

Experience in network System integrator industry

Technical and/or solution experience in IT networking industry preferred.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM10,000.00 per month

Benefits:

Professional development
Experience:

IT solution: 3 years (Preferred)
Work Location: In person