It Specialist (client Services)

Petaling Jaya, Selangor, Malaysia

Job Description


Description Continental\'s digital capabilities are growing every day. Our Global Group IT Infrastructure organization drives the digitization of our Continental IT processes - and we want you to join us! We analyze business requirements and transform them into the latest digital processes and systems. This enables Continental\'s business to continuously improve production performance and quality results to meet customer requirements. We partner with people from our tire plants and other areas within the company to realize new functionalities or test and evaluate new technology. We are a global, highly motivated IT team that has the freedom to act and embraces diverse thought and perspectives. If you love to create and improve digital solutions and drive them from idea to implementation, Continental is the perfect match for you. In this position you will take over responsibility for: Built a safe, stable and maintainable image to a global Standard Client Platform environment. To ensure smooth roll out of new client image by overseeing all testing and deployment scenarios To ensure smooth roll out of new client image by overseeing all testing and deployment scenarios. Define test-protocols, test scenarios, documentations. Ensure all potential client hardware driver problems such as performance degradation reliability and security issues are addressed proactively. Conduct security patch evaluation and testing according to the defined test plan. Assess the impact of changes to minimize risk and impact upon rollout. Responsible for producing test result documentation.. Provide 3rd level technical support in a timely and efficient manner. Occasionally including the communication of complex problems to appropriate 3rd line support teams/software vendors.. Perform quality testing on timely manner before any tools/image/product releases and provide test reports in timely manner. Get to know some of your new colleagues already today on our . Job Requirements Minimum Diploma is required. Degree in IT or equivalent is preferred. MCSE certification is advantageous Ideally 1 - 3 year(s) of working experience specializing in desktop and notebook imaging for the standard client platform in Active Directory environment (Agile) Project management skills will be advantageous Fluent in English, no other language required Intercultural sensitivity Strong Microsoft Windows Operating system administration and troubleshooting skills including deep knowledge of the registry, file system, processes, and security in Windows 10/11 operating systems. Profound knowledge of standard hardware support and common client software, e.g Microsoft Office 365, Internet Explorer, Chrome, Edge, AD tools, Incident ticket tool etc. OS Deployment tool technology, eg: Microsoft deployment toolkit Powershell or other Scripting Languages for Windows client management. ITIL Knowledge Cloud (Azure, Intune & Autopilot) related knowledge/experience is advantageous Microsoft Forms, PowerBI & Microsoft 365 is advantageous

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Job Detail

  • Job Id
    JD901866
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned