Job Description

Job Duties & Requirements

Industry: Printing Focus: ERP Operations & IT Leadership

Primary Responsibilities :

1. ERP Systems & Daily Operations

Manage and maintain ERP applications to ensure smooth business operations Handle day-to-day issues, system configurations, user access, and data accuracy Support periodic system updates and manage operational documentation

2. Requirements Gathering & Solution Design

Collaborate with business users and management to understand operational needs Translate requirements into actionable IT deliverables and system workflows Drive process improvements and recommend scalable ERP enhancements

3. Communication & Coordination

Bridge communication between local users and internal IT teams (regional/global) Host cross-functional meetings to align on timelines, priorities, and feedback Support training and adoption of new systems or features across departments

4. IT Team Supervision

Lead and guide the local IT staff to ensure timely project delivery Monitor team performance and encourage skill development Coordinate with external vendors when needed

5. Technical Insight & Development Cycle

Strong hands-on experience with ERP systems (industry-specific preferred) Understanding of software development life cycle (SDLC) and agile principles Participate in testing, deployment, and post-release support phases

6. Industry-Specific Awareness

Familiarity with printing industry production workflows and operational nuances Ability to adjust system settings or build reports tailored to printing processes Recommend technology strategies that support manufacturing goals

Position Requirements

Bachelor's degree in information technology, Computer Science, or related field Minimum 5 years in ERP application support or IT systems management Prior experience in a manufacturing or printing industry is a strong asset Proven history of working with end-users and leading technical teams Strong problem-solving and analytical thinking skills Excellent communication and interpersonal abilities across functions Proactive, hands-on, and detail-oriented work style Ability to manage multiple tasks and adapt quickly in a fast-paced environment Leadership mindset with a collaborative and positive attitude
Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

Company car Free parking Health insurance Meal provided Opportunities for promotion Professional development
Ability to commute/relocate:

Pontian: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:

Bachelor's (Preferred)
Experience:

3years: 3 years (Preferred)
Language:

English (Preferred)
Location:

Pontian (Preferred)
Work Location: In person