Job Description

How will you gain from this career?

• Opportunity to work with the leading technical and engineering solutions provider in Malaysia.
• Challenges and opportunities to level up your experience and career growth

• To carry out site installation and support on system software and Mastercam software.
• To conduct software and hardware configuration troubleshooting on network and machine Connectivity
• To ensure software system work correctly without affect customer production.
• To analyze all issues to find the root cause and provide solution or alternative solution.
• To handle all management and SOP documentation by email, application, MS Office for internal ISO and customers.
• To ensure ICT system infrastructure is well maintained and having good prevention from down time
• To ensure the routine ICT function is in place to ensure the business operation is on-going smoothly with minimum interruption
• To upkeep the ICT information to ensure is updated and ready for internal and external audit at all time
• Ensure the entire ICT infrastructure is up and running at all time for smooth business operation
• Ensure user downtime is minimum to sustain user productivity not affected by any system down time.

• Certificate/ Diploma in computer science, electrical & electronics or a related field.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Application/ software knowledge (e.g Windows, Office, Anti-virus, and etc)

• Good understanding of computer systems, mobile devices and other tech products.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Good interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one time