Provide daily user support and serve as the first point of contact for all internal IT-related requests.
Coordinate with Headquarters IT and external vendors to resolve hardware, software, and network issues promptly.
Support system upgrades, installations, migrations, and configuration changes across the company's IT environment.
Perform monitoring, maintenance, and lifecycle management of IT assets, workstations, software, telephony, and network equipment.
Manage and lead IT-related initiatives, including system implementations, upgrade programs, and cybersecurity enhancement projects.
Maintain accurate IT asset inventory and ensure regular data backups and security updates are performed.
Develop and maintain technical documentation such as process guides, troubleshooting records, and user manuals.
Support IT audit preparation and internal compliance documentation.
Job Requirements:
Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
At least 2-5 years of hands-on experience in IT infrastructure, user support, or system administration.* Strong troubleshooting skills for hardware, software, and network systems.
Knowledge of Windows Server, networking, and virtualization technologies
(VMware/Hyper-V)
is an advantage.
Self-motivated, detail-oriented, and able to work independently.
Good communication and coordination skills when dealing with users and vendors.
For those who have what it takes, please apply online or send in your profile to:
Consultant: Lara
Email: Lara@brightprospect.com.my
Tel : 07-2233 228
For more job opportunities, please visit https://www.brightprospect.com.my/
OUR SERVICE FOR JOB SEEKER IS FREE!
Job Type: Full-time
Pay: RM4,000.00 - RM5,500.00 per month
Benefits:
Health insurance
Opportunities for promotion
Professional development
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
IT Support / IT Executive : 2 years (Preferred)
Work Location: In person
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