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Logging and processing support calls.
Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Planning and undertaking scheduled maintenance upgrades.
Setting up accounts for staff, ensuring that they know how to log in.
Solving password problems.
Talking to clients and computer users to determine the nature of any problems they encountered responding to breakdowns.
Investigate, diagnosing, and solving computer software and hardware faults.
Maintaining records of software licenses.
Any ad hoc tasks as assigned by the Management.
Job Requirements:
Degree in
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