Connect with client environments to collect logs, replication steps, and details for case investigation.
Perform in-depth technical analysis of reported issues in line with policies and SLAs.
Collaborate with teams to ensure timely resolution and client satisfaction.
Develop simple scripts or tools to support troubleshooting (with senior guidance when needed).
Job Types: Full-time, Contract
Contract length: 24 months
Pay: Up to RM12,000.00 per month
Benefits:
Dental insurance
Health insurance
Opportunities for promotion
* Professional development
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