Job Description

:

We are looking for a motivated

IT Intern

with a strong interest in networking and technical support. The ideal candidate should be proactive, adaptable, and eager to gain hands-on experience with IT infrastructure, troubleshooting, and end-user support.

Responsibilities:

Provide

first-level technical support

for hardware, software, and network issues. Assist in troubleshooting and resolving

system, application, and connectivity problems

. Support installation, configuration, and maintenance of

PCs, laptops, servers, and networking devices

. Manage

IT asset system (Snipe-IT)

and

ticketing system (Hesk)

. Troubleshoot IT issues with

desktops, laptops, printers, projectors/beamers, and other networked/collaboration devices

. Install and configure new IT laptops/desktops, ensuring proper setup and timely delivery. Provide timely updates on hardware installations and IT issue resolutions. Support end-users on

hardware and software-related problems

via phone, email, or in-person. Collaborate with the IT team on various projects, preventive and corrective maintenance, and documentation.

Requirements:

Certificate, Diploma, or Degree in Computer Science, IT Hardware, Networking, or related field. Basic knowledge of

operating systems (Windows, macOS, Linux)

and IT troubleshooting. Familiarity with

networking concepts

(VLAN, trunking, cabling, switches, routers, wireless APs). Knowledge of

server environments (Windows/Linux)

and cloud services is an advantage. Security awareness and understanding of

IT best practices

. Strong passion for technology, enthusiastic, proactive, and eager to learn. Excellent communication and interpersonal skills. Ability to work effectively in a team and independently.

Preferred Skills/Certifications (Advantage):

Networking:

CCNA, CompTIA Network+

Server & Systems:

MCSA, CompTIA Server+, Linux+

Security & Infrastructure:

CompTIA Security+, macOS Support Essentials

Benefits:

Flexible work schedule Hands-on experience with real-world IT infrastructure and troubleshooting Exposure to advanced networking technologies, ticketing, and IT asset systems Free parking

Schedule:

Monday to Friday

Expected Start Date:

October 2025 onwards

Application Questions:

What is your practical/self-taught experience in networking so far? Do you have experience with IT asset systems or ticketing systems? How long is your internship period? Please provide start and end dates. Are you in your last semester or another semester? What are your plans after completing the internship? Please list any certificates, achievements, or awards you have received (if any).
Job Types: Full-time, Permanent, Internship

Pay: RM600.00 - RM900.00 per month

Benefits:

Flexible schedule Free parking
Ability to commute/relocate:

Batu Kawan: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

How long is your internship period? Please provide us with the date Do you have own transport?
Work Location: In person