Bachelor's Degree in Computer Science/Information Technology or equivalent.
Good Knowledge of Windows servers, network, VOIP / IPPABX, IT security, and operations, preferably experience in technical and hands-on skills.
Minimum 1 to 2 years working experience in IT support. Fresh graduate are welcome to apply.
Good understanding of IT support services, infrastructure and security.
Responsibilities
Ensure the day-to-day operation support of IT infrastructure, network system and end-users issues include Installing and configuring computer hardware, software, systems and networks.
Responding in a timely manner to service issues and requests
Providing technical support across the company
Conduct daily check on servers' hardware (Cloud system, Storage, Backup and etcetera) and performing Monthly/Quarterly Server Maintenance.
Manage and coordinate with vendors on hardware procurement, contract renewals, and ad hoc purchase.
Coordinate/Participate in IT Projects, including design and deployment of new IT system.
Benefits
EPF & SOCSO
Annual leave
Free treatments and products
Medical and dental benefits
Career advancement
Additional Benefits
Training Provided
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