Itsm Team Leader

Kuala Lumpur, M14, MY, Malaysia

Job Description

If interested, Kindly share your CV at poonam.g@trinitywfs.com



Role: ITSM Team Leader



Location: KL, Malaysia



Onsite / WFH / Hybrid: Hybrid Working Days: weekly 5 days Working Hours: 8 hr shift (Rotational sift)

Benefits:



Annual Leave: 8 days Medical Leave: 14 days Hospitalization Leave: 60 days Medical Insurance: (Yes/No) - Yes

Skills & Experience:

5+ years in IT Service Management or IT Operations, with at least 2 years in a team leader or supervisory role. Strong understanding of ITIL processes and frameworks. Experience managing IT support teams across multiple locations. Excellent communication and stakeholder management skills. Ability to manage competing priorities in a fast-paced environment. Familiarity with Microsoft 365, Azure, and enterprise IT systems. Fluency in English; additional Asian languages (e.g., Malay, Japanese, Mandarin) desirable.
Job Types: Full-time, Permanent

Pay: RM10,000.00 - RM15,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1291439
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned