. This role is heavily hands-on, covering L1/L2 application support, backend development, system integration, performance tuning, and close collaboration with business and IT stakeholders to ensure system stability, availability, and security.
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Key Responsibilities
Provide
L1/L2 application support
for General Insurance Core and Frontend systems
Perform incident resolution, root cause analysis, and BAU maintenance activities
Design, develop, and enhance backend components using Java/J2EE technologies
Support system integrations and onboarding of new interfacing applications
Manage patching, performance tuning, and vulnerability mitigation activities
Monitor application health, logs, and system stability
Support SIT, UAT, and production releases, including product launches
Conduct system and integration testing and coordinate with business users
Prepare and maintain technical documentation (BRD, design specs, test plans, impact assessments)
Review vendor test results, deployment packages, and release notes
Provide periodic application health and status reports
Carry out end-of-day (EOD) processing support
Mentor junior engineers and promote DevOps best practices
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Required Skills & Experience
Backend & Application Development
Java, J2EE, and server-side technologies (Struts, Spring, Hibernate, REST APIs)
Strong backend troubleshooting, enhancement, and performance tuning experience