Jr. Technical Support Engineer
Kuala Lumpur, Malaysia
Job Description
- Manage, plan, structure, configure, and deploy network, servers, and all other relevant software for BSMART and other sites.
- Assist, communicate, and coordinate with clients to resolve technical problems promptly and accurately, remotely as well as on-site.
- Diagnose and troubleshoot technical problems.
- Manage, plan, structure, configure and deploy DR (Disaster Recovery)
- Update and maintain instructions in repairing a technical problem.
- Learn, play, test, analyze, and assess new software & products.
- Responsible and accountable for successful resolutions of technical problems.
- Constantly acquire and learn the BSMART software and products, and the client\'s operational environment to understand how problems can be avoided and resolved permanently and successfully.
- Keep updated with the technical knowledge in the industry, telematics & IT technologies locally and globally.
- Create, update, and maintain instructions for record-keeping in resolving a technical problem.
- Annual leave and sick leave
- KWSP and SOCSO
- Medical & Insurance Coverage
- Medical and Hospitalisation Leave
- Training Provided
- Overtime Pay
Ricebowl
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Job Detail
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Job IdJD1028677
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned