Js Customer Support Executive
Job Description
Job descriptionJS Customer Support Executive 6000~8000 (MYR) Job ID 23743
Position Title JS Customer Support Executive
Industry Computer/Information Technology
- As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests.- As the first line support for network service including overseas locations, receive inquiries from customers, and arrange support to service carriers and vendors in English and Japanese.- Record the troubleshooting steps and actions taken of an incident or request to the ticketing system.- Perform Escalation and report to supervisor.
Salary 6000~8000 (MYR)
Location Kuala Lumpur
Requirements - Basic knowledge of IT- Fluent English- Documentation skill (Microsoft Office)- Advanced Japanese( Business Level)
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Job Detail
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Job IdJD1085328
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:6000 - 8000 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned