Job Description

IGT Services And Technologies KL Hiring! Full Time June Intake: Mandarin Travel Customer Support in Selangor, Earn up to MYR 4,800 - Ricebowl
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June Intake: Mandarin Travel Customer Support
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MYR4,000 - MYR4,800 Per Month
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Fresh Graduates
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Posted 3 hours ago Closing 14 Jul 2025
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Requirements

• Able to converse fluently using Mandarin, Cantonese and English
• Able to read & write Traditional Mandarin word
• Education: SPM, UEC, O-level or; and above
• Working Hoursxefxbcx9a 24/7 Rotational Shift - 5 days working
• Fresh Grads are welcomed to apply

Responsibilities

• Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
• Maintain good communication and cooperation with relevant departments
• To exceed customers' expectations in terms of customer service & accurate information.
• Work in a team to achieve the required KPI and SLA elements.

Benefits

• Attractive remuneration package above market standards.
• KPI incentives, Transportation allowances
• 14 days AL; 14 days ML, 60 days Hospitalization leave
• EPF, SOCSO
• Health and life insurance
• Medical Claim
• Corporate deals

Location: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station) IT is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to Age, Gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
Additional Benefits

• Training Provided
• Allowance Provided
• 5 Working Days

Skills
Fluency in Mandarin Customer Service Communication Skills Problem-Solving
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