Job Description

Wiki Labs Hiring! Full Time Junior Account Executive & Operation (Mandarin Speaker) in WP Kuala Lumpur, Earn up to MYR 4,500 - Ricebowl
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Junior Account Executive & Operation (Mandarin Speaker)
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MYR3,500 - MYR4,500 Per Month
KL City,
Fresh Graduates
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Posted 4 hours ago o Closing 2 Mar 2026
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Working Location Near Station

• Bangsar South Kuala Lumpur WP Kuala Lumpur Malaysia 59200

Requirements

• Possess a Bachelor's Degree in Finance, Accounting, Business Administration, or a related field.
• Entry-level position; fresh graduates are encouraged to apply.
• Fluency in English, Bahasa Malaysia, and Mandarin (both written and spoken) is mandatory to effectively communicate with Mandarin-speaking clients and stakeholders.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Demonstrated ability to manage accounts and ensure client satisfaction.
• Basic understanding of financial principles and accounting practices.
• Proficiency in negotiation to achieve mutually beneficial outcomes.
• Willingness to work on-site in Kuala Lumpur.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational and time-management skills to handle multiple tasks and meet deadlines.

Responsibilities

• Assist in managing client accounts, serving as a primary point of contact for day-to-day inquiries and requests.
• Support the preparation of financial reports, ensuring accuracy and adherence to accounting standards.
• Facilitate communication between the company and Mandarin-speaking clients, translating documents and conversations as needed.
• Assist in negotiating contract terms and pricing with clients, aiming to achieve mutually beneficial agreements.
• Maintain accurate records of client interactions, transactions, and account statuses within the company's CRM system.
• Collaborate with internal teams to ensure timely and effective delivery of IT solutions to clients.
• Support the development and implementation of account management strategies to enhance client satisfaction and retention.
• Assist in resolving client issues and complaints, escalating complex matters to senior team members as necessary.
• Provide administrative support to the account management and operations teams, including scheduling meetings, preparing presentations, and managing correspondence.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

Skills
Account Management Finance Communication Skills Negotiation
How to go to Wiki Labs Sdn Bhd by MRT, LRT or other public transport?
Kuala Lumpur
Nearby Public Transportation
All LRT KTM
LRT - KERINCHI
0.6 km
LRT - UNIVERSITI
0.7 km
KTM - ANGKASAPURI
0.8 km
KTM - ABDULLAH HUKUM
1.2 km
LRT - ABDULLAH HUKUM
1.2 km
KTM - MID VALLEY
1.7 km
KTM - PANTAI DALAM
1.7 km
KTM - SEPUTEH
1.7 km
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Skills Required