Job Description

Principle Accountabilities

• Implementation of brand plans which consist of activities, promotions, events and programs to achieve brand objectives.
• Assist in managing brand and product development with global management to ensure local needs are optimized.
• Ensure enforcement of brand standards in all aspects of brand communication and packaging to maintain consistency.
• Monitoring and reviewing of brand plans and measures to be on track.
• Ensure marketing activities (e.g. materials, tagline and others) between Singapore and Malaysia is aligned
• Executing brand/product communication plans as set to achieve intended message to targeted audience.
• Localize and adopt global version of Business Support Materials and retailing tools into local version with guidance to support ABOs in retailing.
• Monitor and effective management of budget to ensure the company obtains the best value from marketing spending and to ensure brand promotions and projects are within budget.
• To coordinate with Supply Chain Planning team to ensure sufficient stock level for monthly sales including promotions and preparing promotion forecast plan (PPF) to Global forecasting team.
• Ensure brand activities adhere to internal and external legal obligations and social responsibilities.
• Maintain relationship within department, inter-department, ABOs and customers to obtain support from
• all parties to ensure smooth implementation of brand strategies.
• Attending and providing support to ABO\'s business needs
• Responsible for brand presentations to the management team when is required
• Responsible for brand reports, proposals, post evaluation analysis and ensure all reports are submitted on time
• Responsible to raise JIRA, PPIS, PPF and IR whenever is required.
• Providing support in Hybris or system related testing whenever is required.

• Daily sales tracking
• Answering ABO\'s phone and email inquiries
• Attend to ABO\'s walk-in inquiries/complaints
• Handle ABO\'s appeal and approval for product replacement/return
• To handle Shops & RDCs inquiries and request
• To work hand-in-hand with IT and Data Management team to ensure Hybris system and Amway.my are able support the promotion mechanic
• To work hand-in-hand with Data Management team to ensure system is tested prior to promotion launch
• To work hand-in-hand with Suppy Chain Inventory Planning to ensure stocks level is healthy and stocks are coming in on time
• To work hand-in-hand with After-sales-service team regarding services on high ticket items to ensure we meet customers\' satisfaction
• To work hand-in-hand with Customer Service team to ensure brand information is correctly conveyed to the ABOs and customers
• To work hand-in-hand with Procurement team in premium sourcing to ensure we meet targeted ETA and allocated budget.

• Monthly Marketing report
• eNewsgram, Telegram, Website announcements
• Reviewing and approving all product articles, announcements and all reading materials.
• Reviewing and approving promotion page in eNewsgram
• Preparing promotion proposal
• Preparation for business presentation: QBR
• Dealing and work closely with 3rd party vendors (Promotion related video and product packaging development)
• Stock take & packing for all company events
• Ad hoc

Amway