Junior IT Engineer Job in Alpha Support Group (M) Sdn Bhd

Junior It Engineer

Petaling Jaya, M10, MY, Malaysia

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Job Description

Troubleshooting of Faults by End Users using Remote Access / On-Site Knowledge to handle PCs, Notebooks, Peripherals & Printer faults Assist in the Setup of New PCs and Installation of Software / Local & Remote Familiar with Ticketing System and respond promptly to tickets via system Possess customer service skills to communicate with end-users Knowledgeable of different IT Technologies where continuous learning in the work field is expected Junior IT Support based in Customer Office Junior IT Support on Field Onsite Hardware support for PC, Tablet, and Printer. PC Software supports Win10, Office 365, Antivirus, etc. Maintain a high degree of customer service to all employees, vendors, and clients of the company, and adhere to all service management principles. Perform administrative and other tasks as deemed necessary by the Helpdesk Team Lead Ad-hoc duties as assigned Training will be provided.
Job Type: Full-time

Pay: RM2,100.00 - RM2,500.00 per month

Benefits:

Cell phone reimbursement Flexible schedule Opportunities for promotion Professional development
Application Question(s):

We must fill this position urgently. Can you start immediately?
Experience:

Computer and Network Security: 1 year (Required)
Willingness to travel:

100% (Required)
Work Location: In person

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