Junior L3 Production Support Engineer

Kuala Lumpur, M14, MY, Malaysia

Job Description

Hi



Hope you are doing well.

Location On-Site, Malaysia

Duration 12 Months (Start: 29 Nov 2025 ? 31 Dec 2026)

We're looking for a Junior Application Maintenance & Production Support Engineer with 3-5 years of experience supporting mission-critical applications in secure financial environments. The ideal candidate will have hands-on experience with SWIFT solutions, Oracle Database 19c, and Linux systems. Experience with Java Spring Boot and scripting will be a plus.

Primary Skills (Must Have):

SWIFT Solutions:

AMH, AMG, SAG


Linux Administration:

RHEL / SUSE Linux


Oracle Database

19c


Understanding of

MTxxx message formats

&

ISO20022


Experience working in

secured financial environments

(Encryption, Audit Controls, 2FA/MFA)

Good to Have:

Basic

Java Spring Boot

Shell Scripting

for monitoring/automation

JBoss

(Application Server)

Apache

(Web Server) Exposure to

Citrix Environment


Role Summary

You will provide

L3 production support

for critical SWIFT applications, ensuring system availability, timely issue resolution, and compliance with security and audit requirements. This role requires close collaboration with infrastructure, development, and business teams.

Key Responsibilities

Provide

L3 support

for SWIFT systems ensuring high availability. Perform

incident & problem management

, including root cause analysis. Monitor system logs, interfaces, and message flows across SWIFT platforms. Perform

system patching, upgrades, configuration & security compliance

. Maintain operational documentation and support audit/regulatory procedures. Participate in

disaster recovery drills

and follow-up remediation.
Required Experience

3-5 years in

Application Support / Production Support

roles. Direct exposure to

financial services

environments with strong security procedures. Strong troubleshooting and analytical thinking.
Job Type: Contract
Contract length: 12 months

Pay: RM5,200.00 - RM5,800.00 per month

Experience:

SWIFT Solutions: AMH, AMG, SAG: 1 year (Required) Oracle Database 19c: 1 year (Required) Understanding of MTxxx message formats & ISO20022: 1 year (Required) financial environments (Encryption, Audit Controls, 2FA/MFA): 1 year (Required) Production Support Engineer : 2 years (Required)
Location:

* Kuala Lumpur (Required)

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Job Detail

  • Job Id
    JD1275143
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned