Job Description

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world\xe2\x80\x99s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.



Responsible for receiving all incoming guests and owners by giving a courteous greeting, directing them to the check-in desk, ensuring a positive first impression and efficient processes for handling clients, and babysitting their children. The Kids Club Attendant is also responsible to ensure that guest refreshment bars and owner refreshment trays are stocked as well as maintaining cleanliness environment of the Kid Club.

This position also assists the additional administrative functions listed below.

Key Responsibilities:

• Greet guests and owners upon arrival, always maintain a professional, efficient and friendly image,
• Pre-prepare owner refreshments, keep refreshment bars fully stocked and cleaned at all times,
• Check presentation area, waiting lounge and reception area to make sure things are neat and orderly at all times,
• Wash glasses and keep kitchen in order,
• Ensure the area is clean and tidy at all times,
• Assist in answering a busy multi-line phone system, transfer calls and take messages,
• When asked, enter guest and owner information into the computer, checking for accuracy,
• Take care of guests and owners\xe2\x80\x99 children throughout the presentation,
• Ensure hygiene standards of Kid Club are maintained at all time,
• Ensure children are taken care with full attention under secure environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess good communication and customer service skills,
• Must be able to handle a number of tasks simultaneously and prioritize duties,
• Must be able to complete duties in a timely manner and be able to function in a fast paced environment,
• Must possess a good telephone manner.
• High school graduate A Minimum of six months to one year related education and training/experience; plus business and/or administrative education.

Anantara